Frequently Asked Questions
If you are having problems or have a query you think other people may have already asked, please see our FAQs below. You may find the answer, but if you don't then give us a call and we would be more than happy to help! |
QUESTION: Can I have my item delivered next day? |
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QUESTION: How long is delivery? |
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QUESTION: How are your gifts sent? |
Can I have my item delivered next day?
Yes, you can have your gifts delivered next day, either to yourself or direct to the recipient. If you would like to organise next day delivery, please ring the office on 01775 640788 before placing your order to ensure we have the gifts in How long is delivery?
We aim to get orders out as quickly as possible after payment has been received. Normally, gifts are dispatched within 2-3 working days of receipt and delivery takes a further day. As a guide, please allow 2-3 workings days for labelled bottle gifts and m How are your gifts sent?
We send our gifts via our couriers, Fed Ex UK or through the Royal Mail depending on the delivery address and size of the parcel. Bottle gifts will be packaged in a ...